Conditions which existed prior to Your purchase and delivery of the Product or the Service Contract.Any service request which results in customer education or no problem found.Support: Small to Medium Printers (including desktop) 1-80 Monday - Friday, 8am - 8pm ET. Repair or replacement due to vandalism, riot, or general environmental conditions, including but not limited to rust, corrosion or mold Xerox Corporation 201 Merritt 7 Norwalk, CT 06851-1056.Repair or replacement due to failure to properly install, operate, maintain, or clean the covered Product in accordance with the local codes and the manufacturer's printed instructions, or from use in any combinations not approved in the manufacturer's specifications, or from any authorized modifications or alterations Orders for Xerox warranties are first reviewed by a Provantage warranty specialist for completeness and eligibility.Repair or replacement covered by any other warranty, service agreement, or insurance policy in effect at the time of the failure. Cosmetic defects or damage (such as cracked cases and broken hinges) or defects that do not inhibit the proper operation and performance of the covered items.Normal maintenance, cleaning, or tune-ups View a PDF version of this document Xerox warrants that the WorkCentre TM PE16 will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment or 120,000 prints, whichever comes first. To enquire about an existing contract: 1-80, Opt 1, Opt 4, Opt 3.
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